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Small phone big hands

Mobile Shopping Is Big – But It's Not Where It Could Be

We know that people are shopping on their phones, in greater and greater numbers. But are they liking the experience?
It turns out that small screens and big fingers, which lead to texting typos and the accidental hitting of “send,” are also ticking off mobile shoppers big time.  A consumer survey by Tealeaf, a software company studying online shopping behavior, found that respondents thought mobile shopping was more frustrating than sitting in traffic or visiting the DMV.  Which must mean they find it, well, pretty infuriating.

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